Shipping Policy

Last Updated: June 2026

This Shipping Policy describes how orders are processed and delivered by Lil Duck Kombucha.

1. Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. Processing times may vary depending on product availability, order volume, and fulfillment requirements.

Orders placed on weekends or holidays will be processed on the next business day.

2. Order Fulfillment

  • In-stock items are generally prepared for shipment or pickup within the standard processing period.
  • Certain furniture items may require additional preparation, packaging, or handling time before dispatch.
  • Customers may be contacted if additional processing time is necessary.

3. Delivery Timeframes

Estimated delivery times after shipment include:

  • Local Delivery (California Area): 2–5 business days
  • Other U.S. Locations: 3–7 business days

Delivery times are estimates only and may vary depending on the destination, product size, weather conditions, and carrier operations.

4. Shipping Methods

Available delivery methods may include:

  • Local delivery within eligible service areas
  • Standard shipping within the United States
  • In-store pickup (when available)

The shipping method used depends on the size, weight, and destination of the order.

5. Shipping Costs

Shipping charges, if applicable, are calculated during checkout based on:

  • Delivery location
  • Product size and quantity
  • Selected shipping method

All applicable shipping costs are displayed before the order is finalized.

6. Order Tracking

Tracking information is provided whenever available.

For orders that do not include automated tracking, customers may request order status updates by contacting our customer support team.

7. Delivery Conditions

Customers are responsible for providing accurate shipping information during checkout.

For large furniture items:

  • Adequate access space should be available at the delivery location.
  • Additional arrangements may be required for oversized products.
  • Failed delivery attempts due to incorrect information or customer unavailability may require rescheduling.

8. Delivery Delays

Delays may occur due to:

  • High order volumes
  • Carrier or transportation issues
  • Severe weather conditions
  • External circumstances beyond our control

Customers will be notified if significant delays affect their orders.

Contact Information

Business Name: Lil Duck Kombucha

Address:
2625 Whittier Blvd
Los Angeles, CA 90023
United States

Phone: +1 (213) 771-5575

Email: support@lilduckwellness.com