FAQs
1. What products do you sell?
Lil Duck Kombucha offers a variety of furniture products for residential living spaces, including sectional sofas, living room furniture, seating options, and other home furnishing products.
2. Do you have a physical store?
Yes. Customers may visit our physical location at:
Lil Duck Kombucha
2625 Whittier Blvd
Los Angeles, CA 90023
United States
Product availability at our physical location may vary depending on inventory and showroom displays.
3. How long does order processing take?
Orders are generally processed within 1–3 business days after payment confirmation. Processing times may vary depending on product availability and order volume.
4. How long does delivery take?
Estimated delivery times after shipment are:
- California Area: 2–5 business days
- Other U.S. Locations: 3–7 business days
Actual delivery times may vary depending on location, weather conditions, and carrier operations.
5. Do you offer delivery or pickup?
Yes. Delivery options depend on the product type and delivery location. In-store pickup may also be available for eligible products.
6. Can I return a product?
Yes. We accept returns within 30 days of delivery, subject to the conditions outlined in our Refund and Returns Policy.
7. What should I do if my item arrives damaged or incorrect?
Please contact us within 48 hours of delivery if your order arrives damaged or incorrect. Photos or additional information may be requested to help resolve the issue.
8. How are refunds issued?
Approved refunds are issued to the original payment method used during purchase. Processing times may vary depending on your bank or payment provider.
9. What payment methods do you accept?
We accept secure payment methods available during checkout, including major credit cards, debit cards, and other supported payment options.
10. How can I contact customer support?
You may contact our customer support team using the information below.
Contact Information
Business Name: Lil Duck Kombucha
Address:
2625 Whittier Blvd
Los Angeles, CA 90023
United States
Phone: +1 (213) 771-5575
Email: support@lilduckwellness.com